PRIVACY POLICY
Effective Date: 01-MAR-2026
Last Updated: 01-MAR-2026
1. Who We Are
Lucid Pharma 3DS (“we”, “us”, “our”) is a business in England & Wales.
We are the data controller responsible for your personal data.
For any privacy-related inquiries, contact:
Email: privacy@lucidpharma3ds.com
2. Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you:
Visit our website: www. lucidpharma3ds.com
Use our services
Contact us
Interact with us globally
This policy applies regardless of where you access our website from.
3. The Personal Data We Collect
Under UK GDPR, “personal data” means any information relating to an identified or identifiable natural person.
We may collect:
A. Information You Provide
Name
Email address
Telephone number
Company name
Billing and payment information
Any information submitted via forms, account registration, or correspondence
B. Automatically Collected Data
IP address
Browser type and version
Time zone setting
Operating system and platform
Device information
Pages visited and interaction data
C. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Website functionality
Performance analytics
Security
Marketing (where consent is provided)
You may manage cookie preferences via our cookie banner or browser settings.
4. Legal Basis for Processing (UK & EEA Users)
We process personal data under the following lawful bases:
Consent – where you have given clear permission
Contractual necessity – to perform a contract with you
Legal obligation – to comply with applicable laws
Legitimate interests – where processing is necessary for our legitimate business interests and your rights do not override those interests
5. How We Use Your Data
We use your data to:
Provide and maintain our services
Respond to inquiries
Process transactions
Send service-related communications
Send marketing communications (with opt-out option)
Improve website performance
Prevent fraud and ensure security
Comply with legal obligations
6. International Data Transfers
As a UK-based organisation serving a global audience, your data may be transferred outside the UK.
Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
UK International Data Transfer Agreements (IDTAs)
Standard Contractual Clauses (SCCs)
Transfers to countries deemed to provide adequate protection
Other legally recognised safeguards
7. Sharing Your Information
We may share personal data with:
IT and hosting providers
Payment processors
Professional advisers (legal, accounting)
Marketing service providers
Regulatory authorities where required by law
We do not sell personal data.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes collected
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods vary depending on the nature of the data and legal requirements.
9. Your Rights Under UK GDPR
If you are in the UK or EEA, you have the right to:
Access your personal data
Correct inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact: privacy@lucidpharma3ds.com
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Helpline: +44 303 123 1113
If you are located in the EU, you may contact your local supervisory authority.
10. Rights of California Residents (If Applicable)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
Right to know
Right to delete
Right to correct
Right to opt-out of sale or sharing
Right to non-discrimination
Contact us to exercise these rights.
11. Children’s Privacy
Our website is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.
12. Security Measures
We implement appropriate technical and organisational measures to protect personal data, including:
Encryption
Secure servers
Access controls
Regular system monitoring
However, no system is completely secure.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be indicated by a revised “Last Updated” date.
15. Contact Us
Email: privacy@lucidpharma3ds.com
ACCESSIBILITY STATEMENT
Last updated: 01-MAR-2026
Website: www.lucidpharma3ds.com
1. Our Commitment to Accessibility
Lucid Pharma 3DS is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to provide an inclusive online experience that enables equal access to information, products, and services regardless of ability, technology, or location.
As a UK-based organisation, we aim to meet our obligations under the Equality Act 2010 and align our digital accessibility practices with internationally recognised standards, including the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
We recognise accessibility as an ongoing responsibility and continuously work to improve the usability of our website for a global audience.
2. Accessibility Standards
This website is designed to conform, as far as reasonably practicable, with:
WCAG 2.2 Level AA
EN 301 549 (European accessibility standard)
Relevant provisions of the Equality Act 2010 (UK)
Where users are accessing this website from outside the UK, we aim to align with internationally recognised accessibility principles reflected in regulations such as the Americans with Disabilities Act (ADA).
3. Measures to Support Accessibility
We take the following measures to ensure accessibility:
Semantic HTML and ARIA implementation where appropriate
Keyboard navigability across key functionality
Text alternatives for non-text content
Logical heading structures
Sufficient colour contrast ratios
Responsive design for mobile and assistive technologies
Compatibility testing with common screen readers and browsers
Accessibility considerations are integrated into our design, development, and content workflows.
4. Known Limitations
While we aim for full compliance, some content may not yet fully meet accessibility standards. For example:
Certain legacy documents (e.g., PDFs) may not be fully accessible
Some third-party content or integrations may be outside our direct control
Older multimedia content may lack captions or transcripts
We are actively working to address these issues where feasible.
5. Assistive Technology Compatibility
Our website is designed to be compatible with:
Modern web browsers (Chrome, Edge, Firefox, Safari)
Screen readers such as JAWS, NVDA, and VoiceOver
Keyboard-only navigation
Screen magnification software
Speech recognition tools
We recommend using the most up-to-date version of your browser and assistive technology.
6. Feedback and Contact Information
We welcome feedback on the accessibility of our website.
If you encounter any accessibility barriers or require information in an alternative format (such as accessible PDF, large print, easy read, audio format, or braille), please contact us:
Email: contact@lucidpharma3DS.com
When contacting us, please include:
The web page URL
A description of the issue
The assistive technology (if any) you were using
7. Enforcement and Regulatory Information (UK Users)
If you are based in the United Kingdom and are not satisfied with our response, you may seek further advice from the Equality Advisory and Support Service (EASS), which provides guidance on discrimination and equality issues.
8. Ongoing Improvement
Accessibility is an ongoing process. We:
Conduct periodic accessibility reviews
Monitor regulatory developments internationally
Incorporate accessibility into procurement and development requirements
We are committed to continuous improvement to ensure our website remains accessible and usable for all.
PRIVACY POLICY
ACCESSIBILITY STATEMENT
(C) COPYRIGHT 2026. ALL RIGHTS RESVERVED